What To Look For
How to Verify a Moving Company’s Credentials in Oregon
Hiring a professional moving company is a big decision, and ensuring they are properly licensed and insured is crucial to avoiding scams. Unfortunately, illegal movers operate without the required credentials, putting your belongings at risk. If you’re planning a move in Eugene, Springfield, or anywhere in Oregon, follow these steps to verify a mover’s legitimacy before hiring.
1. Check for ODOT Licensure
In Oregon, household goods movers must be licensed by the Oregon Department of Transportation (ODOT) to operate legally. Licensed companies must follow strict regulations, including tariff filings, insurance requirements, and consumer protection laws.
Ask the moving company for their ODOT number and verify it through the ODOT website. Ours is ODOT 029716. All legal moving companies in the state are listed on that website. If a company refuses to provide this number, it’s a red flag that they may be operating illegally.
2. Look for U.S. DOT Credentials
If you’re moving across state lines, the mover must be registered with the Federal Motor Carrier Safety Administration (FMCSA). The FMCSA assigns a U.S. DOT and an MC number to authorized movers. Ours is USDOT 4139681 and MC 1586961.
Search for the mover’s U.S. DOT number on the FMCSA website to confirm their registration. FMCSA records also show safety ratings, complaint history, and insurance status.
3. Verify Insurance Coverage
A legitimate Oregon moving company must carry cargo insurance and liability coverage. This protects your belongings in case of damage or loss during the move. Ask for proof of insurance and confirm that it covers your type of move. Some homeowners’ or renters’ insurance policies also offer additional moving protection.
4. Read Customer Reviews & Complaints
Before choosing a mover, check their online reviews on trusted platforms such as Google Reviews, Yelp, and FMCSA’s complaint database. Avoid companies with a history of customer complaints, hidden fees, or damaged items. A reputable mover will have positive reviews and responsive customer service.
5. Get a Written Estimate
Illegal movers often provide verbal quotes with no written contract, leaving you vulnerable to unexpected charges. A professional moving company in Oregon will:
- Offer a written estimate based on an in-home or virtual survey
- Provide a clear contract detailing pricing, valuation coverage, and policies
- Explain tariff rates and any additional fees upfront.
6. Avoid Movers With No Physical Address
Scam movers often operate without a physical business location. Look for a company with:
- A verifiable address in Eugene, Springfield, or your local area.
- Professional branded trucks and uniforms.
- A real business phone number and website with contact details.
Final Thoughts
Hiring a licensed and insured moving company in Oregon protects you from moving fraud and unexpected costs. Always check a company’s ODOT and U.S. DOT credentials, read reviews, and get a written estimate before signing a contract. By doing your research, you can ensure a smooth and stress-free move with a trusted Oregon mover.
moving made simple
frequently asked questions
Pricing depends on distance, home size, and services. We offer clear, upfront pricing with no hidden fees, detailed in your quote.
We offer local and long-distance moving, packing, labor-only assistance, junk removal, and white glove service. Comprehensive solutions tailored to your needs.
Declutter and pack early, label boxes, and ensure essentials are easily accessible.
Yes, we provide professional packing and unpacking services as an add-on or standalone option to simplify your move.
Report damage within 48 hours. We offer basic and additional coverage options for extra protection.
We don't move hazardous materials, perishables, pets, jewelry, cash, or valuable documents for safety and legal reasons. We do not move baby grand pianos, grand pianos, slate pool tables, and hot tubs
