Terms and Conditions
Cascade Moving & Logistics LLC
Effective Date: 11/24/24
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use this website or our services.
2. Services Provided
Cascade Moving & Logistics LLC (“we,” “us,” or “our”) provides local and long-distance moving, storage, and logistics services. All service requests made via this website are subject to availability, scope, and approval by our team.
3. Quotes and Estimates
Online quotes and estimates are non-binding and are based on the information you provide. Final pricing may vary based on actual inventory, access conditions, weight, and distance. Binding estimates are only issued through signed service agreements.
4. Bookings and Cancellations
To confirm a move, a deposit may be required. Deposits are refundable if cancellations are made at least 72 hours in advance. Cancellations within 72 hours may be subject to a cancellation fee. No-shows or same-day cancellations may forfeit the deposit entirely.
5. Customer Responsibilities
You agree to:
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Be present or have an authorized agent present at the time of the move.
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Accurately disclose the nature and size of your inventory.
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Secure valuables, fragile items, and hazardous materials separately.
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Comply with all applicable laws and building regulations.
6. Limitation of Liability
While we take great care in handling your belongings, Cascade Moving & Logistics LLC is not liable for:
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Damages to items packed by the customer.
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Delays caused by weather, road conditions, or other uncontrollable events.
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Incidental or consequential damages.
Basic valuation coverage (typically $0.60 per pound) is included. Additional insurance must be arranged in advance.
7. Intellectual Property
All content on this website—including logos, images, text, and graphics—is the property of Cascade Moving & Logistics LLC or its content suppliers and is protected by U.S. copyright and trademark laws. You may not reproduce, republish, or reuse content without prior written consent.
8. User Conduct
You agree not to use the website:
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For unlawful or fraudulent activities.
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To transmit viruses or other malicious code.
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To interfere with the site's functionality or security.
9. Third-Party Links
This website may contain links to third-party sites. Cascade Moving & Logistics LLC is not responsible for the content, accuracy, or practices of any linked site.
10. Privacy Policy
Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the new terms.
12. Governing Law
These Terms are governed by the laws of the State of Oregon. Any disputes shall be resolved in the state or federal courts located in Lane County, Oregon.
13. Contact Us
For questions regarding these Terms, please contact:
Cascade Moving & Logistics LLC
Eugene, OR
📞 541-800-0445
✉️ info@cascademovinglogistics.com
🌐 www.cascademovinglogistics.com
moving made simple
frequently asked questions
Pricing depends on distance, home size, and services. We offer clear, upfront pricing with no hidden fees, detailed in your quote.
We offer local and long-distance moving, packing, labor-only assistance, junk removal, and white glove service. Comprehensive solutions tailored to your needs.
Declutter and pack early, label boxes, and ensure essentials are easily accessible.
Yes, we provide professional packing and unpacking services as an add-on or standalone option to simplify your move.
Report damage within 48 hours. We offer basic and additional coverage options for extra protection.
We don't move hazardous materials, perishables, pets, jewelry, cash, or valuable documents for safety and legal reasons. We do not move baby grand pianos, grand pianos, slate pool tables, and hot tubs